1. Scope

India Elements provides multidisciplinary creative, strategic, management, consultancy, event management, production and other professional services.

The applicability and extent of any refund shall depend on the nature of the service, the relevant contractual arrangements, the obligations undertaken by the respective parties and the terms mutually agreed upon with the client.

This Policy establishes the general principles governing refunds for transactions undertaken directly by India Elements. It does not replace the specific terms of an individual service agreement, event registration or other contractual arrangement.

2. Professional Services and Project Engagements

Fees paid for professional services, consultancy, creative development, project management, event management, production or other assignments may relate to work performed, resources allocated, contractual commitments undertaken or expenses incurred.

Refund requests shall be assessed fairly and reasonably, taking into consideration:

• The relevant contractual arrangements and terms mutually agreed upon by the parties.
• The extent to which each party has fulfilled its respective contractual obligations and commitments as of the date of the refund request.
• Any material breach, non-performance or failure to fulfil agreed obligations by either party.
• The applicable proposal, quotation, service agreement or other written contractual documentation.
• The stage of completion of the relevant work or assignment.
• Services already delivered or work already performed.
• Third-party commitments, contractual liabilities and reasonable, documented non-recoverable expenses, where applicable.
• Cancellation and refund provisions agreed upon in writing.
• Applicable legal and regulatory requirements.

Where a written agreement specifies a refund schedule, cancellation charge or other relevant conditions, those provisions shall govern to the extent permitted by applicable law.

3. Advance Payments and Deposits

Advance payments, booking amounts, retainers and deposits shall be treated in accordance with the relevant contractual agreement.

Where work has commenced, resources have been committed or third-party expenses have been incurred, the refundable amount, if any, shall be determined in accordance with the applicable contractual terms, the respective obligations of the parties and applicable law.

Any cancellation charge, adjustment or deduction shall be reasonable and consistent with the relevant agreement and applicable legal requirements.

4. Events and Registrations

Events organised, managed or supported by India Elements or its proprietary subsidiary, NEXCOR INDIA, may be subject to separate event-specific registration, cancellation and refund conditions.

Where such policies are published, they shall govern the relevant registration or transaction, subject to applicable law.

CMC NEXCOR 2027

Registration cancellations, refund eligibility, refund calculations, processing timelines and payment-related disputes concerning CMC NEXCOR 2027 shall be governed by the dedicated Refund Policy and Cancellation Policy & Terms published on the NEXCOR INDIA website.

Website: https://www.nexcorindia.com/

Delegates are advised to review the applicable event-specific policies before completing registration and payment.

5. Refund Requests

Refund requests concerning transactions undertaken directly by India Elements must be submitted in writing to the designated contact email address or through the communication channel specified in the relevant agreement.

The request should include:

• Name of the client or person who made the payment.
• Relevant invoice, receipt or transaction reference number.
• Details of the service, project or transaction concerned.
• Reason for requesting the refund.
• Relevant supporting documents, where applicable.

India Elements may request additional information reasonably necessary to verify the transaction, review contractual obligations and assess the refund request.

For CMC NEXCOR 2027 registrations, refund requests must be submitted in accordance with the procedure specified in the dedicated event Refund Policy on the NEXCOR INDIA website.

6. Refund Processing

Approved refunds shall be processed in accordance with the applicable agreement and relevant legal requirements.

Where practicable, refunds shall be made through the original mode of payment. If this is not possible, an alternative payment method may be mutually agreed upon, subject to appropriate verification and applicable requirements.

The refund amount, processing timeframe and any permissible adjustments shall be determined in accordance with the relevant contractual agreement or event-specific refund policy.

For CMC NEXCOR 2027, the refund processing timelines and conditions specified in the dedicated event Refund Policy shall apply.

7. Payment Disputes

Payment-related discrepancies, including duplicate payments, failed transactions, incorrect deductions or other transaction errors, should be reported promptly with the relevant payment reference and supporting documentation.

India Elements shall review the information provided and take reasonable steps to verify and resolve payment-related discrepancies in accordance with applicable contractual arrangements and legal requirements.

For CMC NEXCOR 2027, payment-related disputes shall be reported and addressed in accordance with the dedicated event Refund Policy published on the NEXCOR INDIA website.

8. Contact

For refund requests or payment-related enquiries concerning transactions undertaken directly by India Elements, please contact:

India Elements

Email: office@indiaelements.com

Website: https://www.indiaelements.com/

For CMC NEXCOR 2027 registration-related refund requests and payment enquiries, please contact:

Registration Help Desk – CMC NEXCOR 2027

Email: registration@nexcorindia.com

Website: https://www.nexcorindia.com/